AlfaPeople: The Microsoft Dynamics Partner

Without an integrated, centralized database of consumer data and interactions, customer-facing organizations cannot hope to be relevant in the digital world. An organization can communicate with consumers across channels using Microsoft’s CRM platform, which includes self-service and automation capabilities like AI service bots. Surveys, connection with social media and Outlook, and a complete 360-degree picture of the clients are all advantages. AlfaPeople employs over 550 people and provides Microsoft Business Solutions ranging from Dynamics AX and CRM to Social Engagement and Business Intelligence. AlfaPeople, being one of the leading Microsoft Dynamics Partners, provides outstanding customer care to guarantee that clients’ needs are addressed. Their teams mix business and technical skills with industry understanding to deliver great outcomes for companies looking to advance their solution innovations.

Financial services transactions are far too massive and complicated to be left to the industry’s many outmoded systems. Microsoft Dynamics 365 for Financial Services gives financial services companies unrivaled digital solutions for customer care, data administration, human resources, and intelligent top-level decision-making. AlfaPeople think that software as a service is the future business model and that it is now accessible. AlfaPeople’s online consultation services will also be beneficial to an organization. All of the service procedures have been streamlined to provide best-in-class consulting services, and AlfaPeople has a worldwide team of consultants and specialists on hand to make sure you get the needed support. AlfaPeople’s online consulting services are thus not only more cost-effective and appealing, but also safer.

Dynamics 365 is a completely optimizable set of business tools that unifies the operations and data into one common and secure system, whether it’s in the cloud or on-premise. The list of apps, add-ons, and support services is endless. Learn why Microsoft Dynamics 365 is the most popular hybrid ERP and CRM solution. Unlike standalone ERP and CRM systems, which isolate data into silos, Microsoft Dynamics 365 unifies operational, financial, and customer/prospect data into a single, intelligent solution. Microsoft Dynamics 365 allows the company to achieve its IT requirements without having to spend much on new IT infrastructure. The list of apps, add-ons, and support services is endless.

AlfaPeople has been providing excellent customer service to their clients and one of their success stories is about AACD. The AACD (Association of Assistance to Disabled Children) has been a private nonprofit organization since 1950. With over 2,000 collaborators and thousands of volunteers, AACD has become a center of excellence for doctors, therapists, and instructors who treat people with high-complexity disorders. The requisite licenses were provided to AACD by Microsoft. AlfaPeoplewas in charge of putting the system in place, contributing hundreds of hours of advisory time to ensure the project’s success. The project entails unifying the operation of the fund-raising areas into a single system, creating a solid donor database (legal and natural individual donors) from which it will be possible to obtain a centralized history of each area’s interactions with the donors, thereby increasing donations and improving the well-being of more children. AlfaPeople utilized their project methodology to regulate stages, change management, best practices, and risk evaluation in order to be successful with this deployment. With Microsoft Dynamics 365, AACD is seeing significant improvements in its management responsibilities. The platform will also help thrift stores, volunteers, and other AACD departments, further enhancing the database and centralizing all information in one location.

ApfaPeople lets an organization connect more fluidly with external and internal parties by providing the portals with the most exact, up-to-date information about goods, services, and activities through a variety of solutions. One of the most appealing features of Dynamics 365 Portals is its self-service capabilities, which allow users to quickly and securely access data from the data-rich CRM platform. AlfaPeople provides an out-of-the-box implementation solution that allows you to get the portals up and operating quickly. “AlfaPeople has a proud history of commitment to the Microsoft tenants of growth and knowledge, with a workforce that is diverse, talented, and focused on leading the company’s continual enhancement of Microsoft technology”, states Michael Gaardboe, AlfaPeople CEO.