Sapiens: Disrupting the Insurance Industry

The insurance industry is being constantly challenged and subjected to ideal transformations and the inevitable process automation. For insurers whose clientele ranges from the young to the older generation balancing their operations and shift to technology has been extremely tricky. This is where the role of ‘Sapiens’ becomes crucial. Sapiens International Corporation is a company that offers digital insurance software platforms, solutions and services for the property and casualty, life, pension and annuity, reinsurance, financial and compliance, workers’ compensation and financial markets. With more than 35 years of experience delivering to over 600+ organizations globally, Sapiens has a proven ability to satisfy customers’ core, data and digital requirements. “Sapiens provides insurers with the tools and capabilities to better serve customers and agents so that they can be more self-sufficient. No matter how quickly the landscape evolves, we enable insurers to improve their journey – unshackled from IT dependencies – to react to advancements in innovation,” says Roni Al-Dor, Sapiens president and CEO. “We are very proud to lead the journey for our customers.”

Sapiens enables insurers to digitize their current journeys to enhance every step of the insurance lifecycle for customers and internal users. By digitizing the paperwork and forms, Sapiens help insurers to convert traditional PDFs into new digital formats, quickly transforming journeys. They enhance the existing customer journeys and creates new ones in new sectors or for new insurance lines. The modules in the software provide insurers with the tools to configure and deploy new products with ease, speed and agility. The customer can thus remove costly IT resources to truly own the intuitive journey creation and management effectively.

Sapiens’ portfolio features policy administration, billing and claims, underwriting, illustration and electronic application, reinsurance, and decision management software. And the digital offerings include customer and agent portals, a digital hub with an API layer and digital studio, and an advanced analytics solution. Sapiens’ team of over 4,000 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA and the Asia Pacific. Sapiens DigitalSuite’s modular, a cloud-native component, can be integrated with insurers’ legacy software or technology to create new, digitally native journeys and transform the customer experience by engaging the intuitive features. Sapiens DigitalSuite enables a quick entrance into new markets, with open architecture and seamless integration through advanced APIs, the insight of data-driven business processes and the agility of a cloud-native environment.

Each module in the Sapiens software is curated with utmost clarity, foresight, agility and ease of use. Recently, Sapiens ClaimsMaster, the claims module of Sapiens IDITSuite for Property and Casualty, has won Celent’s XCelent award for the Breadth of Functionality category. The recognition of Sapiens as Celent’s “Top Performer” marks yet another XCelent award that Sapiens has received for IDITSuite and associated modules, illustrating Sapiens’ depth of impact, breadth of knowledge and understanding of the global P&C/general insurance industry. Sapiens was one of only two vendors recognized in the report for using the power of IoT data as an additional offering.

“Sapiens is honoured to receive another prestigious Celent XCelent Award. We are especially proud of the excellent customer feedback that Celent included in the report because it reflects one of our main differentiators – our focus on business solutions and technology designed to solve business goals,” says Roni Al-Dor, Sapiens president and CEO. “Sapiens continuously invests in our product offerings to make sure we exceed customers’ expectations.”

Sapiens combines over 35 years of experience with cutting-edge innovation that transforms insurance carriers of all sizes into advanced digital organizations by offering streamlined, integrated solutions for the insurance industry. A one-stop shop for all insurance software businesses in the sector, Sapiens provides software solutions that support all insurance products for individual, group, and worksite clients and increase consumer demands, regulatory changes, and technology upgrades. The immediacy of the Internet age and the needs of today’s consumers are no match for the innovation that Sapiens systems provide insurance carriers. Sapiens’ platforms, solution suites and solutions offer the flexibility and agility that enable insurers to transform their legacy systems into holistic, future-proof growth engines. No matter the country, language, regulation, device, channel or requirement, Sapiens’ functionally rich solutions enable insurers to meet any new challenge while increasing organizational efficiency and reducing costs. Sapiens solutions are the key to improving customer engagement and creating unique customer experiences, with advanced digital solutions that answer consumers’ needs for speed, efficiency, value and exceptional service.

With a single point of contact for all processes and single accountability, Sapiens customers are freed from the complex management of all their systems and can focus on their core business activities. Sapiens employees have the highest expertise for our solutions, ensuring that our implementation and low cost of ownership outperform competitors. We help our customers transform their business across all domains, specializing in digital transformation.

Sapiens’ management is entirely devoted to leading business responsibly and delivering value for all stakeholders: the customers, employees, investors, suppliers and communities in which they operate. Sapiens operates globally with an organizational structure that leverages local best practices, expertise, customer proximity, and a keen understanding of regional regulations and culture. “To support local businesses and economies and maximize our positive impact by spreading sustainability practices into our supply chain, we work mostly with vendors in the countries we are operating in,” says Roni Al-Dor, Sapiens president and CEO.