Involve AI: An AI-powered Customer Intelligence platform

AI is constantly changing our world. In this age of increasing competition with other businesses, customer intelligence (CI) is becoming a prominent competitive advantage. Many companies claim that they are customer-centric, but they struggle to grasp what it means in its entirety. CI is vital for maximizing a customer’s potential and promoting increased customer retention and happiness. With artificial intelligence, the customer intelligence platform Involve helps companies make the most of their data to expand more quickly. It streamlines all customer information and interactions into a single dashboard to anticipate client health fast, keeps them from leaving, and grows its base to boost sales.

The only Early Warning System that offers teams total access to every one of their customers is involve.ai, which enables teams to increase revenue through more intelligent renewals and upsells. Involve ai is truly customer-centric. The only Early Warning System that offers teams total access to every one of their customers is involve.ai, which enables teams to increase revenue through more intelligent renewals and upsells. Product 360 health platform automatically interfaces with 176 of the most popular software programs to guarantee that your data is consolidated and that tailored action suggestions are made. Use logical, dynamically updated consumer health ratings to determine the precise areas of daily effort. Actionable insights also teach organizations how to stop churn, find new markets, and boost sales. Recognize client patterns right away, identify possible issues, find income possibilities, and provide your front-line Customer Success Managers with data-backed success advice. SmartFlows automate the next best actions by combining industry best practices and benchmarking with workflow automation tools. Involve.ai is the only Early Warning System that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals & upsells.

One of the instances that are faced by TrusArc is handled by Involve ai. A significant factor limiting TrustArc’s potential expansion was customer turnover. The management found it very difficult to increase the firm valuation due to the high churn rate of 30%. One of their main worries was the dearth of useful information and efficient procedures to reduce their continuous churn risk. They looked for an answer to this fundamental problem that was more illuminating, efficient, and scalable. Increasing Net Revenue Retention (NRR) and lowering overall churn by at least 10% were the goals of TrustArc. After involving.ai harmonized all their distributed customer data, TrustArc’s Customer Success and Renewals teams received their base’s comprehensive churn and growth profiles, including insights, signals, and suggested next actions. These insights increased the effectiveness of TrustArc’s Customer Success Managers and Renewals Managers in their quarterly business reviews (QBR), one-on-one conversations, and customer relationship management sessions. Involve.ai was successfully implemented by TrustArc to reduce churn risk, raise NRR, automate tedious tasks, and enhance customer satisfaction.

Gaurav Bhattacharya is the chief executive officer and Co-founder of Invisible ai. Bhattacharya started his career by founding a medical software business while still in high school. He actively participates in the Los Angeles tech innovation ecosystem through panel discussions and mentoring.involve.ai was founded by Gaurav Bhattacharya and Saumya Bhatnagar, two Forbes 30 under 30 leaders who have successfully built software companies together since their teenage years. Together with a fast-growing team of superstars, involve.ai is leading the Customer Intelligence Movement to bring customer teams worldwide into the new era using Artificial Intelligence and love.