Businesses, especially in the insurance space face multiple challenges as they develop, grow and expand. The company—Charles Taylor understands this and provides highly specialized technical services that meet these challenges and enable insurers to outperform.
At Charles Taylor, it’s about customer-driven outcomes, not just technology-driven solutions. The company helps global insurance businesses drive change through the delivery of technology-enabled solutions. Charles Taylor delivers market-leading owned software products and SaaS solutions enabling clients to transform their businesses. It also adds real value by identifying clients’ needs and wants and mapping them to tailored solutions that support strategic business objectives. That way, they never lose sight of what a business or the customers are trying to achieve. “We are a collaborative and supportive business, focused on delivering exceptional service, delighting our clients, and building our business for the long-term. We are committed to ensuring that our business remains a fast-growing, inspiring organization that helps our clients and our people outperform,” begins Robert Brown, Group CEO.
At Charles Taylor, the team starts by understanding a client’s business and operational challenges. This helps to develop a personalized approach, develop solutions and deliver a better way of doing things. “Our breadth of technology solutions, expertise, global reach and focus on insurance is unrivaled by other providers. We bring these capabilities together to help our clients achieve tangible value and to outperform at a time of rapid evolution in the industry.”
Understanding that every client is different, the company tailors a deep, in-market consultative approach to the exact client needs, so they know how to turn strategic challenges into actionable benefits. The company also offers an end-to-end solution that will take insurers on a smooth journey from clear business objectives to digital transformation and measurable outcomes.
Whether an insurer, reinsurer, broker, or corporate insurance client, Charles Taylor’s insight, breadth of expertise, and technology solutions will drive the results as needed by the client. An instance that highlights the company’s offering is when Charles Taylor InsureTech was appointed to implement Fadata’s software solution for one of Latin America’s top insurers in five Latin American countries with the option to extend to four further countries. Charles Taylor InsureTech provided ongoing systems support from its Centre of Excellence in Mexico City. This contract has firmly established the company as one of the top insurance technology providers globally. The insurer was seeking a strategic partner to form a long-term partnership to upgrade its core operating platform which is fundamental to the ongoing plans of the organization. Charles Taylor InsureTech was selected to implement Fadata’s software solution after an exacting selection process. The company’s capabilities were evaluated in-depth by the client’s risk, IT, procurement, and legal teams. This was backed up by a detailed independent assessment of Charles Taylor’s capabilities by global technology research, advisory and consulting firm, Celent.
The inception of Charles Taylor dates back to 1884 when a group of ship-owners set up a mutual insurance association. A trusted coal merchant, Charles Taylor, was appointed to oversee the funds and manage their claims. His astute management paved the way for future expansion. While the company’s Group capabilities are now much broader, the culture of service excellence and long-term partnership that results from managing a major mutual insurer permeates everything that they do. Today Charles Taylor has about 3,000+ experts based around the globe, operates in 100+ country locations, supporting global clients, and is present in six continents. “Our clients benefit from the unique breadth, technical expertise, and global reach of our award-winning solutions. We handle claims from end to end, establish and manage insurers, and implement technology solutions the world over,” concludes Brown.
Company:
Charles Taylor
Management:
Robert Brown, Group CEO
