Capgemini: Driving Intelligent Industry Transformation

In a way, technology shapes the way every business operations are performed today. This includes from basic operations to the process of managing resources and outcomes. That means technology expertise, combined with business knowledge, does more than help to transform and manage business. It can help realize a better future and create a more sustainable, inclusive world. Businesses such as Capgemini are pioneers in this space. It’s a responsibility that the team don’t take lightly. That’s why, since the company’s inception more than 50 years ago, Capgemini’s team have always acted as a partner to clients, enabling them to embrace the digital era. A diverse collective of over 340,000 strategic and technological experts across more than 50 countries, Capgemini is driven by one shared passion: to unleash human energy through technology.

As the team leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for business, planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, Capgemini is making everything possible for a seamless digital transformation for businesses around the globe.

Every industry is different. Knowing the unique challenges that each industry faces is critical to business success. Capgemini has first-hand experience of partnering with clients across industries to help them get the future they want for their business. Capgemini partners with companies to transform and manage their business by unlocking the value of technology. As a leading strategic partner to companies around the world, the team have leveraged technology to enable business transformation for more than 50 years. The company address the entire breadth of business needs, from strategy and design to managing operations. To do this, Capgemini’s team draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering, and platforms.

Fueled by the rapid development of technologies, including cloud, artificial intelligence (AI), internet of things (IoT), edge computing and 5G, the convergence of the physical and virtual worlds is the next phase of transformation cutting across all facets of customer interaction, business operations, R&D, engineering, manufacturing, and supply chains. Intelligent Industry is the new era of Digital Transformation, that includes but goes far beyond Industry 4.0. Disruptive technologies and data enable previously unachievable use cases, from multi-physics simulation, remote operations, and digitalization of products and processes, to autonomous vehicles, connected products, reimagined customer experience, and new as-a-service models. Capgemini partner with clients to help them get and keep a competitive edge by identifying new business model opportunities, tackling industrial challenges, and navigating complex ecosystems. “We infuse intelligence in the products, operations, and services combining our engineering, technology, IT, data and consulting talents. We promote human-centered design and breakthrough innovation to deliver a complete end-to-end transformation.”

With the Capgemini intelligent products and services, any product can become smart and connected. The company’s team help identify the next growth market, exploiting opportunities enabled through connectivity, data, product to service shifts, and new business models. Through a global innovation network, comprised of strategists, design studios, technologists, and product development labs, the company’s team collaborate with clients to define their futures. As a result, this increases uptime, improves efficiency, reduces costs and creates new revenue streams through servitization models. It’s time to take advantage of enhanced connectivity, such as 5G, and advanced data intelligence to enable richer, hyper-personalized products and services.

Delivering Excellence

Since opening its doors, Capgemini has been delivering innovative solutions to its customers. Partnering with Capgemini, ProRail introduced SAP S/4HANA and the Microsoft Azure Cloud while also adopting new ways of managing its application landscape in an effort to become more agile and user-friendly. ProRail wanted to renew its SAP Landscape and transform its application management organization to improve user-friendliness, introduce standardized and more agile ways of working, and support new business goals. In collaboration with Capgemini, ProRail introduced SAP S/4HANA on the Microsoft Azure Cloud and implemented a new approach to application management. In the Netherlands, passengers combine to make millions of train trips every day. When combined with the substantial amount of freight that is also transported via rail, proper maintenance of the railways around the country has a significant impact both on the national economy and on the daily life of workers and travelers. Knowing this, ProRail takes its management and maintenance of over 7,000 km of track incredibly seriously. So, when the existing SAP systems for financial processes and all related back-office processes began struggling to keep pace with the demands of modern support, the organization moved quickly to identify a response. This effort led to ProRail making the decision to transition its SAP systems to SAP S/4HANA and introduce the Microsoft Azure Cloud. Having already worked together for many years on various applications, ProRail and Capgemini were able to start the transition to SAP S/4HANA on the AZURE Cloud with a pre-existing degree of comfort working together. Expanding upon their shared knowledge of the existing processes and technology, the partners further examined ProRail’s application landscape in order to understand both the opportunities for improvement and the specific needs that would need to be addressed by the project.

With a firm grasp on the project’s objectives and challenges, ProRail and Capgemini launched the transition, delivering a new platform for SAP S/4HANA on the Microsoft Azure Cloud within a four-month timeline. This involved a large-scale data transfer from the existing system to SAP S/4HANA that ensured continuity following the transition. With the new platform, ProRail’s tools and processes for key back-office processes such as finance, purchasing, project management, and reporting became more user-friendly, flexible, and overall better suited to the needs of the organization’s employees. However, the setup of SAP S/4HANA was only the first step in a larger effort to migrate other legacy systems to SAP S/4HANA as well as introduce agile and innovative ways of working at ProRail.Following the introduction of SAP S/4HANA and the Microsoft Azure Cloud, ProRail and Capgemini then turned an eye to ongoing application management. By including this service within the partnership, the organizations attempted to establish a further degree of continuity that would make the shift to the new system simpler while also preparing ProRail to rapidly adopt more agile ways of working. Together, the partners rapidly put together a team that would manage the entirety of ProRail’s application landscape, including both new and legacy technology.

With the foundation for continual transformation firmly established and new ways of working introduced into its application landscape, ProRail has prepared itself for a future of innovation. As it continues to develop new, more powerful tools for railway maintenance, the organization will be able to better support the many passengers and businesses that rely on its tracks on a daily basis. As the partnership continues, ProRail and Capgemini will work together to introduce agile ways of working and ensure that railways within the Netherlands are more effectively maintained and expanded.