In an era where technology is reshaping industries at an unprecedented pace, the insurance sector is no exception. As the demand for digital customer experiences continues to surge, independent insurance agencies are finding themselves at a crossroads between tradition and transformation. Amidst this dynamic landscape, one company stands out as the beacon of innovation and partnership – Applied. Applied, a trailblazer in the insurance technology realm, has tackled a pressing problem that many insurance agencies were grappling with: how to modernize their operations while preserving the essence of personalized customer engagement. This intricate challenge required reimagining the way insurance agencies functioned – from streamlining day-to-day operations to extending their services to the online realm without sacrificing their core values. At the heart of this challenge lay the need to transform and digitize the insurance experience.
The impact of Applied’s solutions can be truly understood through real-world case studies. One such agency, with a rich history in serving its community through generations, was struggling to keep up with the demands of its increasingly tech-savvy clientele. The agency wanted to maintain its strong personal connections while embracing the efficiency and convenience of digital interactions. By partnering with Applied, the agency found a way to have the best of both worlds. Through Applied’s suite of products, including Applied Epic, Applied Mobile, and Applied CSR24, the agency seamlessly transitioned to a digital-first approach. Clients could now connect with their insurance advisors online, access their policies through mobile apps, and even initiate claims digitally.
Another notable case was a mid-sized agency that was struggling to compete with larger players in the industry. The agency recognized the need to leverage technology to gain a competitive edge, but the complex landscape of insurance technology left them overwhelmed. Applied stepped in as a partner, guiding the agency through the process of building a customized tech stack that suited their unique needs. With Applied’s assistance, the agency integrated marketing automation, business intelligence, and customer self-service tools into its operations. This not only streamlined their processes but also enabled them to tailor their services to individual clients’ preferences and needs.
At the helm of Applied’s remarkable journey is Taylor Rhodes, the Chief Executive Officer. With a wealth of experience in driving technological innovation, Rhodes embodies the company’s values and mission. Having led major organizations such as Rackspace, he brings a unique perspective that blends technological prowess with a deep understanding of customer-centric strategies. Under Rhodes’ leadership, Applied has transformed into more than just a technology provider – it’s a true partner in the growth and evolution of insurance agencies. “We believe in setting the standards by which others aspire to follow,” says Rhodes, echoing the company’s commitment to industry leadership and excellence.
The journey of Applied is a testament to the power of innovation in transforming industries. By addressing the challenge of modernizing insurance agencies while preserving their essence, Applied has carved a unique niche in the insurance technology landscape. Through real-world case studies and visionary leadership, the company has showcased how technology can be harnessed to empower and elevate businesses. In an era where technological disruption can be overwhelming, Applied stands as a beacon of partnership and progress. As Rhodes aptly puts it, “We’re not just talking – we are working hard to deliver practical, innovative solutions.” Applied is more than a technology partner; it’s a catalyst for change, a bridge between tradition and transformation, and an indispensable ally for insurance agencies on their journey to success in the digital age.
Company:
Applied Systems
Management:
Taylor Rhodes, CEO
Quote:
“We believe in setting the standards by which others aspire to follow.”